Responsible Gaming
Gambling as Entertainment
At Spin Casino NZ, we believe that gambling should be enjoyed purely as entertainment, not as a method to earn money or solve financial problems. Casino games are designed with a mathematical advantage for the house, meaning that over time, players will lose more than they win.
Please gamble only with money you can afford to lose, and never view it as an alternative source of income.
Age Verification
You must be at least 18 years of age, or the legal gambling age in your jurisdiction in New Zealand, to play at Spin Casino NZ. We are committed to preventing underage gambling and take age verification seriously during account registration.
If you are under the legal gambling age, please do not attempt to register or participate in any gambling activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs in your own behaviour:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Spending more time gambling than intended
- Hiding gambling activity or lying about the amount of time or money spent
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing anxiety, depression, or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Risking important relationships, employment, or educational opportunities
If you recognise any of these signs in yourself or someone you know, it is important to seek help immediately.
Self-Help Tools and Controls
Spin Casino NZ offers a range of responsible gambling tools to help you maintain control:
Deposit Limits
Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly). Once reached, you will not be able to deposit further funds until the period resets.
Loss Limits
Set a limit on the maximum amount you are willing to lose during a gaming session or time period. When you reach this limit, your account will be temporarily restricted from further play.
Reality Checks
Enable popup notifications during play sessions to remind you of how long you have been playing and how much you have wagered. This helps you maintain awareness and take regular breaks.
Session Time Limits
Set a maximum duration for each gaming session. When the time expires, your account will be automatically logged out.
Self-Exclusion
If you feel you need a complete break from gambling, you can self-exclude from Spin Casino NZ for a period ranging from days to years. During self-exclusion, you will not be able to access your account or place any bets. This decision can only be reversed after the self-exclusion period has ended.
To activate any of these tools, log in to your account or contact our customer support team.
Support and Help Resources
If you are struggling with problem gambling, professional support is available. The following organisations offer free, confidential assistance:
New Zealand
- Problem Gambling Foundation (PGF)
Free counselling and support services for problem gambling in New Zealand
Phone: 0800 664 262
Website: www.pgf.nz - Gambling Helpline Aotearoa
24/7 helpline offering confidential support and information
Phone: 0800 654 655
Email: [email protected]
International Support Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National Self-Exclusion Scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - National Council on Problem Gambling (United States)
www.ncpgambling.org - Responsible Gambling Council (Canada)
www.responsiblegambling.org
Need Help?
If you or someone you know is experiencing difficulties with gambling, please reach out to one of the support organisations listed above. Help is available, and seeking assistance is a sign of strength, not weakness.
Remember: You are not alone, and support is always available.